Effective Date: January 1, 2025
These Terms of Service ("Terms") govern your use of the ALPHABOOST website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
ALPHABOOST provides hormone optimization, medical weight loss, peptide therapy, and related medical services under physician supervision. Our services are intended to complement, not replace, your relationship with your primary care physician.
While we strive to provide the highest quality care, individual results may vary. We do not guarantee specific outcomes from any treatment. Treatment effectiveness depends on many factors, including patient compliance, individual physiology, and overall health status.
Not all patients are eligible for all treatments. Our medical team will evaluate your health history, current medications, and lab results to determine appropriate treatment options. We reserve the right to decline treatment if it is not medically appropriate for you.
As a patient, you agree to:
We require 24 hours notice for appointment cancellations. Appointments cancelled with less than 24 hours notice or no-shows may be subject to a cancellation fee. Repeated cancellations or no-shows may result in dismissal from our practice.
Payment is due at the time of service unless other arrangements have been made. We accept major credit cards, debit cards, HSA, and FSA payments. Prices are subject to change with notice.
Most of our services are not covered by insurance. We do not bill insurance directly. Upon request, we can provide documentation that you may submit to your insurance company for potential reimbursement, but we make no guarantees regarding coverage.
Consultation fees are non-refundable. Medication and supply fees may be refundable on a case-by-case basis if products are unopened and returned within 14 days. Treatment packages and programs are non-refundable once initiated.
All content on our website, including text, graphics, logos, images, and software, is the property of ALPHABOOST and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
You may use our website for personal, non-commercial purposes to learn about our services and schedule appointments. You may not use our website to:
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
To the maximum extent permitted by law, ALPHABOOST and its physicians, staff, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.
You agree to indemnify and hold harmless ALPHABOOST, its physicians, employees, and affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Virginia, and the decision shall be final and binding.
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice. Reasons for termination may include, but are not limited to:
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.